Tower Hill Hotel en Busan

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comentarios 5

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  Sneasler

  :: 25 November 2024 21:59:47

  The location is great as it's nearby subway and BIFF. The front desk staff was not friendly when we checked in. The room looked old and smelled damp perhaps because of the carpet. The bathroom use bathtub and the bath curtain was kinda dirty. The basin was clogged but they fixed it on the next day as we stayed for 2 nights. Hotel didn't provide toothbrushes n need to buy in vending as it's government campaign to go green.

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  rohanah k

  :: 21 November 2024 18:25:17

  My children booked 3 hotel rooms for 5 adults and 4 very young children on 21/11/24,but when arrived,they were denied entry and screamed at by rude staff named ms Park BokYong,she insisted my children to book xtra rooms for their young children that are below 5 years old!!!no options are given to them!!Such a horrible experience holiday in Busan booking this hotel,hope agoda will refund the booking fees paid as the rude staff claimed.She has the cheek to say,”what do you expect me to do???”the worst ever hotel staff on duty.

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  Becia Bocianek

  :: 26 June 2024 15:21:40

  Very good location! Clean and cozy rooms

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  Grace Woo

  :: 05 September 2022 05:37:22

  ❌：will not choose this hotel again 1: takes 7-8 minutes walk to the closest subway station. No sidewalk, share the same road with cars driving beside you. Not easy for walking with luggage or younger kids or in the rain 2. The front desk staffs had difficulty understanding basic English. E.g. “Where is the closest subway station?” “How long it will take to order taxi?” etc. I was thinking if the foreign guests can receive sufficient assistance if any emergency situation happens. 3. Some front desk staffs were rude. The two girls working on Sep 1 and 2nd shift were laughing and taking behind customer. I heard that in both days while waiting for elevator beside the front desk. That made me feel very uncomfortable. 4. We got the room on 3rd floor, since the building is located at lower level, the room on 3rd floor actually connects to a ground level road. We had to close the black-out curtains all day, otherwise the cars and pedestrians passing by would all see through the room. When pedestrians walking by, we heard them talking….. 5. Room is much smaller than expected. The room I booked listed as 24 square meters. But it is smaller than the other two hotel rooms I stayed in Seoul which are listed as 18 square-meters. ✅: provided tooth brush and shower cap, room cleaning is good Will not choose this hotel again

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  Pouyan E

  :: 15 October 2019 22:55:25

  Great location, nearby Nampo metro station and plenty of shopping areas outdoor and indoor. There is a coffee bar and a steakhouse attached to the hotel, as well as a small convenience store directly across. The bathroom was small, but the rooms are cozy. Staff is helpful and friendly but communicating in English was challenging at times.