Grand InterContinental Seoul Parnas en Seoul

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comentarios 5

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  michael mckiernan

  :: 02 November 2024 12:45:26

  Seoul has amazing hospitality in general. The Grand InterContinental takes it to another level. Walking into the hotel my bag is quickly taken from me while I go to the front desk. The front desk staff where attentive and polite while making you feel at home. The person at the front desk hands me my key, then proceeds to walk around the desk, grab my suitcase from the holding area, then walks me to the elevators. Not points me to the elevator, but walks me to the elevators. WOW! Rooms are spotless, with every amenity you could want. Huge bathroom and shower. Best sleep I have ever had in a Hotel and I travel all around the world. Every detail is taken care of an you are treated like Royalty. Well worth the price.

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  Fairli Poh

  :: 05 October 2024 01:47:03

  The hotel air conditioning is ridiculously weak. My partner and I couldn’t rest properly for two days and decided to call the front desk. They just sent a guy with translation phone up to tell us there’s nothing they can do about it. Imagine being superbly tired and not being able to sleep because you’re feeling super warm. The bell boy on the first floor was also rude when we requested for a cab. We waited for a cab and when the cab came, they gave it to another guest who just arrived at the lobby due to poor communication between the bell boys and we stood there waiting for half an hour. In the end we had to use online apps to get our own transport as the staff is not well trained. Our room was not made up as we were in the room till late afternoon but they did not even replenish the water in the room. I understand they try to be sustainable by charging for toothbrushes but what about water? For this price, it’s quite unreasonable for the staff to be this unprofessional. Five star hotel with worse than two star services. Utterly disappointing update : Even after this review and apologies from the management on the review Once again, I went to the front desk to ask about things and the flat reply of “ No” instead of being polite and offering solutions to problems. The staff here seem to just want to brush customers off. I would say this is one of the worst service ive gotten at a hotel. Even tiny hotels in tiny towns have better service. HIGHLY RECOMMEND TO STAY AWAY!

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  sasaki Teddo (佐々木泰德)

  :: 01 October 2024 07:04:51

  Due to an unexpected business meeting, although I went to South Korea, the brand hotel I usually stayed at was full. This was my first time staying at the InterContinental Hotel. I felt that the staff were enthusiastic and serious about their work. The room was clean, tidy and bright. Because it was late at night when I checked in, maybe Stay once and explore further. I believe you will definitely stay here again next time you come to Seoul.

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  Gunny Cho

  :: 31 August 2024 07:51:29

  This is probably the most conveniently located hotel in all of Seoul for business and entertainment. The hotel had a major renovation 3 years ago and thus physically it looks quiet updated. The hotel staff has always been top notch in friendliness and responsiveness.

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  Allison Kim

  :: 15 August 2024 23:42:59

  Everything about this hotel is top tier. Every last detail is thought out with the patron in mind, and you will want for nothing. We needed 2 rooms for the family; the rooms are absolutely fantastic. Would stay here again in a heartbeat. Looking forward to calling this home for the next few days.